ServiceNow—What's New in Madrid

Madrid is the newest release from ServiceNow supporting IT Business Management that will help you better manage demand, balance resources, manage Agile and Waterfall projects, perform budget planning, and map costs to technical and business services. 

Join us for the Madrid demo and see updates to the following functionality:

  • Application Portfolio Management (APM)
  • Dashboards
  • Financial Enhancements
  • Agile Project Management

Rego senior consultants Jerry Dolak, Jennifer Scarlato, and Doug Greer will host us as we walk through the platform. 

View more webinars and white papers at


Doug Greer 

Doug Greer
Sr. Solution Consultant and ITFM Group Lead
Rego Consulting

Doug Greer is a business technology consultant with over 12 years of experience in IT business management, IT financial management, IT transformations, strategic consulting, project/program management, and professional services delivery. He's an expert in bridging the gaps between the people, process and technical aspects of complex business technology needs.

Jennifer Scarlato 

Jennifer Scarlato
Sr. Solution Consultant and APM Group Lead
Rego Consulting

Jennifer Scarlato is a Senior Solution Consultant with Rego Consulting. Jennifer has been implementing project portfolio management solutions and setting up governance frameworks for more than 10 years. During that time, Jennifer has worked closely with large and small organizations to define and automate business processes, implement enterprise-class solutions, and provide strategic guidance on best practices when implementing a Project Management Office. For the past 6 years, Jennifer has focused on successfully implementing PPM in organizations that are trying to improve their overall project portfolio management maturity. She is a subject matter expert on resource management, project management, portfolio management and financial management.


Jerry Dolak
Vice President, Project Delivery
Rego Consulting

A native of Michigan and now residing in the windy city, Jerry has vast experience in all things PPM. With over 20 years in consulting Jerry has worked with the likes of General Motors, Sprint, Motorola, HSBC Bank, Mayo Clinic and many others. Jerry has his BA from Western Michigan and has the following: PMP Certification, Certified CA PPM Functional Consultant, and a ServiceNow Certified Administrator. Jerry enjoys being outside with his two children and two Labs and occasionally gets time to fly fish where he is often torn between choosing a Woolly Bugger or a Chernobyl Ant.

Rob Greca 

Rob Greca
Managing Director Agile Services
Rego Consulting

Rob has extensive PPM consulting and industry experience where he has led or assisted leaders through various strategic and transformation initiatives at all scales. With more than fifteen years of experience, Rob has broad industry exposure spanning technology, financial services, retail, utilities, and pharmaceuticals. Rob specializes in large scale, enterprise-wide strategic transformations. In his spare time, Rob spends time with his wife, three kids, two dogs, two cats, and the kids he coaches in a club he founded: The Innovator’s Lab.

Let Rego Be Your Guide

Join us live and in-person at RegoUniversity in San Diego Oct 2-4 and learn from the expert guides who deliver PPM and Agile services to 60% of Fortune 20 companies. Act now to save $300 on Early Bird Pricing.

Rego also offers free health assessmentswebinars, and half-day training classes for Agile.

For a full list of ServiceNow services, visit