Performance Analytics in ServiceNow
Join Rego expert guides Kelly Limberg and Lou Savalli for a fun and informative webinar that will help your organization take your reporting capabilities to the next level with ServiceNow Performance Analytics.
Performance Analytics is an in-platform Analytics application that enables users to create management dashboards, report on Key Performance Indicators (KPIs) and metrics, and answer key business questions to help increase quality and reduce the costs of Service Delivery.
A lifelong resident of Sonoma County, CA, Kelly helps companies make their PPM software significantly more efficient. Whether it’s enterprise applications, database and network tuning, or application level debugging, Kelly has a sixth sense about how to find and improve systems. A ServiceNow Implementation Specialist, Kelly learned to hone his craft over 15 years at International Microcomputer Software, Applied Business Technology, NIKU, Toyota, and CA Technologies. At Rego, Kelly is the line of business lead for Rego Performance Management, a service that identifies CA PPM users with insights, analysis, and actionable steps to improve performance. When not fine tuning PPM for clients, Kelly likes to fine tune his biking and ultimate Frisbee skills.
Lou Savalli is a Senior ServiceNow Technical Consultant with Rego. Lou has a breadth of experience in many areas of the ServiceNow platform, including PPM, Performance Analytics, Service Portal, scoped applications and integrations. Lou began working with ServiceNow in 2015, received his administrator and developer certifications in 2017, and became a certified PPM Implementor in 2020. Lou has been developing and delivering applications with a variety of technologies since 2001, such as HP Service Manager, .NET technologies, C, Python, and more.