City of Seattle - ITD's Excellent Clarity Adventure

Join the City of Seattle's IT Department (ITD) on a journey through their successful implementation of Clarity. This informative webinar will take you through the entire process, from initial planning to ongoing optimization.

You'll learn about:

  • The challenges they faced managing projects with spreadsheets and siloed systems
  • Their approach to defining requirements and prioritizing functionalities
  • How they used Agile principles and sprints for development and implementation
  • The training strategies they implemented to ensure user adoption

This webinar is for those who are:

  • Implementing Clarity for project management or still considering a PPM tool
  • A government agency looking for best practices in project portfolio management
  • Interested in learning how to leverage Agile methodologies for successful software implementation


Maggie Mullin

Margaret Mullin
CSM, PMP, MBA Senior Project Manager | Project Delivery PPMS “One Stop Shop” Project Manager
City of Seattle

Margaret Mullin is an experienced and knowledgeable Project, Program and Portfolio practitioner and instructor, with 20 plus years' experience working for such diverse organizations as Premera, Microsoft and Boeing, helping Microsoft get their ISO 13485 - Medical devices - Quality management systems and 27001 - Information security, cybersecurity and privacy protections certifications.

Margaret has worked at the City of Seattle on the Portfolio and in Project Delivery since 2014. Although she originally hails from the east coast, she has lived here long enough to develop webbed toes and an extensive fleece and flannel collection. She is a lifelong learner who is currently studying brain health and Wicked Problem Solving. She loves the diversity of working at the City and encourages everyone to embrace Diversity, Equity and Inclusion. Margaret is a Master Gardener. She worked in the Rolling Stones' Voodoo Lounge when they were here in Seattle. She loves to travel and was delighted to swim and play with elephants in Thailand.


Michelle Merriam-Day
Clarity Functional Consultant
Rego Consulting

With Rego, Michelle is responsible for designing, configuring, and managing Clarity implementations, upgrades, and ongoing evolution for multiple clients in banking, healthcare and healthcare software, and manufacturing.