ServiceNow Development Standards

Matt Rose and Kelly Limberg for Rego Consulting

ServiceNow is a dynamic, extensible development platform. Due to its foundational use in many key areas, it’s common for multiple developers to work in tandem on its modules.

To ensure future platform stability and minimize risk, Rego uses standard development practices and techniques for all of our projects. These standards are shared below.

To account for scenarios where there may be gray area, we’ve segmented the development practices into three categories: never, always, and other good practice recommendations.

These guidelines will ensure the scalability of your platform, provide continuity to your development team, and minimize the risk of issues during upgrades.